Our Story
Premium Overhead was founded in 2011 by a father-and-son team in Puyallup, Washington, with a single service van and a commitment to treating every customer like a neighbor. In those early years, word of mouth was our only marketing β and it worked, because we simply refused to do sloppy work or inflate prices.
Over the past 13 years, we’ve grown into a full team of certified technicians covering 17 cities across King and Pierce County. We’ve repaired over 5,000 garage doors, installed hundreds of new systems, and earned a perfect 5.0 Google rating along the way. But we still operate with the same small-company principles that built us: show up on time, fix it right the first time, and stand behind every job we do.
We’re not a franchise. There’s no call center routing you to a national dispatcher. When you call Premium Overhead, you’re talking to our actual team β people who live and work in the same communities you do, who care about our reputation because this is our home too.
Our Values
Integrity First
We believe in honest assessments and transparent pricing. No upselling, no pressure β just the facts and the fix.
Local Commitment
We're your neighbors. We live and work in the communities we serve, and we treat every home like it's our own.
Continuous Training
Our technicians complete ongoing certification programs to stay current with every brand, motor type, and safety standard.
Customer First
Your time is valuable. We show up on time, work efficiently, and leave your property exactly as we found it β just with a fixed door.
Certifications & Accreditations
IDEA Certified
International Door Association
BBB Accredited
Better Business Bureau A+ Rating
Licensed & Bonded
Washington State Contractor License
Insured
Full General Liability Insurance